AI governance & implementation · Québec
Customer-readyAI.
Your team already built something with AI. We make it safe to put in front of customers: reviewed, tested, Law 25-ready, fluent in French and owned by someone on your team.
- French first
- Law 25-ready
- Tested before launch
The Customer-ready Standard
- Reviewed
- Tested
- Compliant
- Bilingual
- Owned
Starting point
Start from what your team already built.
Someone on your team has already put AI to work: a prompt that answers emails, a chatbot on the website, an automation stitched together after hours. We don’t start over. We make that work safe enough to face your customers.
Explore our approachHi! Can I move tomorrow’s order to 2 pm?
Of course. Order #2048 is now set for 2 pm. Anything else?
I’d also like a refund on my last order.
I’ll pass you to Julie on our team for that. She’ll write back within 15 minutes.
Handed off to a person · as designed
- 01
Keep what works.
We start from the prompts, bots and automations your people already use, not from a blank page.
- 02
Make it safe to show.
We test answers, data handling and hand-offs before a single customer sees them.
- 03
Know who owns it.
Every agent gets a named owner, a runbook and clear rules for customer data.
What changes
From DIY to customer-ready.
Clear water hides nothing. Neither should the AI your customers talk to. Here is what we change, agent by agent.
- One person’s promptA shared, documented agent
- Untested answersTested on real customer scenarios
- Data goes anywhereLaw 25-ready data rules
- English by defaultFrench first, fully bilingual
- Nobody owns itA named owner and a runbook
The standard
Five things, before any customer.
Every agent we ship meets the same five checks. It’s how you know it’s ready, and how your customers can tell.
- 01
Reviewed
Every prompt, tool and data flow, read end to end.
- 02
Tested
Real customer scenarios, edge cases and failure modes.
- 03
Compliant
Law 25-ready data handling, written down.
- 04
Bilingual
As good in French as in English. French first.
- 05
Owned
A named person on your team, with a runbook.
How we work
From review to launch. Then we stay.
Clear phases, clear prices, and your team involved at every step.
- 01
AI Readiness Review
We review the AI already in use and tell you what’s ready, what isn’t and what to fix first.
- 02
Govern
Data rules, access, owners and escalation paths, written down and agreed with your team.
- 03
Build & test
We harden each agent with the people who built it: guardrails, test scenarios, French and English.
- 04
Launch & monitor
Go live with confidence. We watch quality, cost and incidents, and keep improving.
Governance & training
Clear ownership, data rules, practical training and documentation for your champions.
AI Readiness Review
What your review includes
A clear picture of what’s safe to show customers today, and a plan for the rest.
- 01
Every agent and tool in use
Chatbots, prompts, automations and subscriptions: who uses them, what they touch, what they cost.
- 02
Customer-facing risk
Where AI already speaks to customers, or soon will, and what could go wrong.
- 03
Data and Law 25
What personal information flows where, with consent, retention and access checked.
- 04
Quality in both languages
Answers tested in French and English against your real customer questions.
- 05
A prioritized launch plan
What to fix, in what order, with owners, effort and cost.
Tell us which agents you’d like reviewed. We confirm the scope with you before any work begins.
Case study
In practice, at Isobloc.
In Mascouche, Eric Dionne built five AI agents to support his construction startup. The work then set out a method and a roadmap to make those tools reliable and ready for wider use.
Mascouche, Québec
Read the case study“If I hadn’t done this work with artificial intelligence, I wouldn’t be where I am today.”
Team
A Québec team. Working alongside yours.
We work with the people who know your business and the people already building with AI. Their knowledge is the starting point.
Meet the teamBusiness analysis
- Anaïs Néron
- Daniel Paradis
Technical
- Omar Saneh
- Muhammad Saqib
- Andrea Boutros
- Tarek Abdallah
- Bilal Saneh
- Alaa Sharif
- Toto Hoteit
- Hilal Khan
FAQ
Common questions
What does “customer-ready” actually mean?
An agent that meets our five checks: reviewed end to end, tested on real scenarios, compliant with Law 25, as good in French as in English, and owned by a named person on your team.
We already built our own chatbot. Can you work with it?
Yes, that’s usually where we start. We review what you built, keep what works and harden the rest, whether it runs on ChatGPT, Claude, Copilot or an automation tool.
How do you handle Law 25 and customer data?
We map the personal information each agent touches, then set rules for consent, retention and access, and write them down so your team can show them.
Will our agent speak proper Québec French?
French comes first. We test answers with real customer questions in French and English, including tone, terminology and local expressions.
How long until we can go live?
Most reviews take three to four weeks. Simple agents can launch soon after; others need a few weeks of hardening first. The review gives you a clear timeline.
Which AI tools do you work with?
The ones your team already uses: ChatGPT, Claude, Microsoft Copilot, Gemini and automation platforms like Zapier, Make or n8n.
Know what’s ready. And what to fix first.
The AI Readiness Review gives you a clear view of every agent in use and a plan to put the right ones in front of customers. 3–4 weeks, fixed scope.
Book a readiness reviewContact
Write to us.
We answer in French or English, whichever you prefer.